HSA Vault Help Center

Everything you need to scan, manage, and secure your medical receipts.

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Scanning & AI

Learn how to retake photos, fix blurry images, and handle AI categorization errors.

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Offline Mode

Troubleshoot offline drafts and learn how to sync receipts when you reconnect to the network.

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Privacy & Storage

Understand our local-first architecture and how to backup or export your vault data.

Contact Technical Support

For bug reports, feature requests, or troubleshooting assistance with any of our applications, please email our dedicated support desk:

[email protected]

Our team aims to respond to all technical inquiries within 24–48 business hours.

How to help us help you:

To ensure our developers can diagnose and resolve your issue as quickly as possible, please include the following information in your email:

App Name: The specific 42DIGITAL application you are using.
Device Information: Your device model and operating system version (e.g., iPhone 15 Pro, iOS 17.4).
Issue Description: A brief description of what happened and the steps to reproduce the error.
Screenshots: If applicable, attach a screenshot of the error message or visual bug.

Billing & Refunds

Because our apps are distributed through official app stores, 42DIGITAL does not process payments directly. For refund requests or subscription cancellations, please navigate to the subscription settings in your Apple ID or Google Play account.